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بنسبة إنجاز 86%.. محافظ الفيوم يحسم 2184 شكوى عبر «الواتساب »

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By الأسبوع · 5 hours ago · 1 min read الأسبوع ↗
بنسبة إنجاز 86%.. محافظ الفيوم يحسم 2184 شكوى عبر «الواتساب »

ما يعرفه ريفو عن الخبر

  • حسمت محافظة الفيوم 2184 شكوى عبر منظومة واتساب بنسبة إنجاز بلغت 86%.
  • استقبلت المنظمة 2539 شكوى منذ تدشينها وتستمر الجهود لمعالجة الشكاوى المتبقية.
  • تعتمد المحافظة على فريق عمل متخصص ومنظومة تكنولوجية متطورة لمتابعة الشكاوى والتعامل معها.
  • وفرت المحافظة رقم هاتف مخصص وتطبيقاً إلكترونياً لتسهيل تواصل المواطنين مع الأجهزة التنفيذية.

أعلن الدكتور محمد هانئ غنيم، محافظ الفيوم، ارتفاع مؤشرات أداء المنظومة الإلكترونية لتلقي شكاوى المواطنين منذ تدشينها “منظومة شكاوى واتساب السيد المحافظ”، حيث استقبلت المنظومة 2539 شكوى، تم حسم 2184 شكوى منها بشكل نهائي، بنسبة إنجاز بلغت 86%، فيما تتواصل الجهود للتعامل مع الشكاوى المتبقية وفق جداول زمنية محددة، بما يضمن سرعة الاستجابة لمطالب المواطنين.

المصدر: الأسبوع

#محافظة الفيوم #محمد هانئ غنيم
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