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توجيه عاجل لأصحاب عدادات الكهرباء القديمة بشأن فواتير الاستهلاك

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By Veto · 4 hours ago · 1 min read Veto ↗
توجيه عاجل لأصحاب عدادات الكهرباء القديمة بشأن فواتير الاستهلاك

ما يعرفه ريفو عن الخبر

  • تصدر فاتورة بقيمة خدمة فقط للمشتركين في حال تعذر وصول الموظف المختص لتسجيل قراءة عدادات الكهرباء الميكانيكية القديمة.
  • يستمر هذا الإجراء حتى يتمكن الموظف من الوصول للعداد وتسجيل القراءة الحقيقية وتحديث حالة العداد.
  • ناشدت الشركة المواطنين بتسهيل وصول الموظفين للعدادات لضمان تسجيل الاستهلاك الفعلي بدقة وتجنب تأخر احتساب قيمته.
  • أتاحت الشركة للمواطنين إمكانية إرسال استفساراتهم حول آليات تسجيل القراءات عبر قنوات التواصل المخصصة وخدمة العملاء.

أوضحت الشركة القابضة لكهرباء مصر آلية التعامل مع حالات تعذر تسجيل قراءة عدادات الكهرباء الميكانيكية القديمة، خاصة العدادات الموجودة داخل المنازل أو في أماكن يصعب على الموظف المختص الوصول إليها خلال جولات المرور الدورية لتسجيل الاستهلاك.

المصدر: Veto

#الشركة القابضة لكهرباء مصر #فواتير الكهرباء
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