Rant & Rave: Reader appreciated kind and quick customer service

RAVE to Seattle City Light! After I accidentally paid my online bill twice(!), I called them, got through to a real person quite easily and was refunded my overpayment kindly and quickly. What a relief! Thanks for the great customer service. RANT to stores that now have antitheft shopping carts. They don’t work! Twice, I’ve had my […]
المصدر: The Seattle Times
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