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Consumer rights
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Although I voluntarily handed in the licence, the agency’s action has made it far harder for me to get it backI suffered a spinal cord injury in August 2024. I…
June 2, 2026
· 1 min read
We left our car at the short-stay car park after paying £66 for a one-week ‘meet and greet’ service I have ended up hundreds of pounds out of pocket after…
June 1, 2026
· 1 min read
Money
The tax office is quick to demand money owed and threatens fines, but is slow when giving refundsWhen my mother died, there was a four-year delay in achieving probate owing to…
May 25, 2026
· 1 min read
Money
We cut out one leg of our journey, but a clause allows airlines to cancel a whole journey if a passenger misses just one legTo celebrate my 60th birthday, we…
May 18, 2026
· 1 min read
Money
We had booked a cruise for him and his carers, but we had a string of problems when we tried to change namesIn November 2024, I booked a cruise for…
May 12, 2026
· 1 min read
Money
Haringey council’s penalty seems extortionate – especially when other authorities charge lower amountsI read your story about a man fined £500 for dropping a cigarette butt on the pavement.I have…
May 11, 2026
· 1 min read
Money
I’ve received 77 unpaid PCNs from TfL but it won’t accept they weren’t from my vehicleSomeone cloned my car number plate back in October and racked up £8,500 in Ulez…
May 5, 2026
· 1 min read