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US dollar55.96EGPEuro62.45EGPBritish pound74.92EGPSaudi riyal14.92EGPUAE dirham15.24EGPKuwaiti dinar180.16EGPJordanian dinar78.93EGPQatari riyal15.37EGPTurkish lira1.12EGPChinese yuan8.40EGPGold 247,102.62EGP/gGold 216,214.79EGP/gGold 185,326.96EGP/gSilver91.36EGP/g

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3 علامات تكشف وجود خطأ في فاتورة الكهرباء.. وخطوات تقديم شكوى

By السبورة · 1 hour ago · 1 min read السبورة ↗

3 علامات تكشف وجود خطأ في فاتورة الكهرباء.. وخطوات تقديم شكوى

ما يعرفه ريفو عن الخبر

توجد ثلاث علامات رئيسية تشير إلى وجود خطأ في فاتورة الكهرباء وهي اختلاف القراءة عن العداد، واقتصار الفاتورة على رسوم الخدمة، وارتفاع القيمة رغم ثبات الاستهلاك.
يجب على المواطن مقارنة القراءات السابقة والحالية وتصوير العداد والاحتفاظ بنسخة من الفاتورة عند اكتشاف أي اختلاف.
يمكن للمواطنين تقديم شكاوى عبر شركة توزيع الكهرباء، أو الخط الساخن 121، أو المنصة الموحدة لخدمات الكهرباء، أو عبر الصفحة الرسمية للشركة القابضة.

3 علامات تكشف وجود خطأ في فاتورة الكهرباء، يتفاجأ بعض المواطنين بارتفاع قيمة فاتورة الكهرباء من شهر إلى آخر، رغم عدم حدوث تغيير واضح في معدلات استهلاك الأجهزة الكهربائية داخل المنزل، وهو ما يثير تساؤلات حول دقة قراءة العداد وطريقة حساب قيمة الاستهلاك.

المصدر: السبورة

#Egypt

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