Opinion: Check-in and intake at the doctor’s office are perfect for AI
I was the only person seated in the waiting room of an internal medicine specialty clinic for blood pressure issues. The day before the appointment I had completed the online registration, including demographics, past medical history, medications, allergies, etc.
Upon arrival I was directed, as I am at the airport, to check in at a kiosk. However, instead of a person nearby to assist me to complete the process like at the airport, I then needed to go to the front desk, where the receptionist confirmed, again, the correct spelling of my name, my date of birth, insurance information, and queried about recent international travel. I was advised to sit in an adjacent room and wait.
المصدر: STAT News
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